Shipping policy

Shipping Policy

Processing & Shipping Times

• Orders are processed within 1-5 business days (excluding weekends and holidays).
  
• Shipping may take an additional 1-5 days to arrive, based on customer location.

Shipping Rates & Methods

• We offer ground shipping options on all orders within the United States.
• Free shipping is available on all orders within the United States.

Tracking Your Order

• Once your order ships, you'll receive a confirmation email with tracking details.

International Shipping (if applicable)

• We are currently unable to offer shipping outside of the United States. We apologize for any inconvenience. 

Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages, but we’ll do our best to assist you. If your order arrives damaged, please contact us at northtoalaska.kenai@gmail.com within 5 days with photos of the damage.

For any shipping-related questions, reach out to us at northtoalaska.kenai@gmail.com